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Privacy policy

Vetology and Vetology Innovations Privacy Policy

Scope of this Policy

VETOLOGY AND VETOLOGY INNOVATIONS and its partners recognize the importance of your privacy and the protection of your information. This privacy policy is intended to inform you about the information we collect via the VETOLOGY AND VETOLOGY INNOVATIONS and its partner’s Software ("Software"). The services provided by VETOLOGY AND VETOLOGY INNOVATIONS and its partners and enabled by

the Software are referred to in this policy as the service ("Service"). We refer to those who have downloaded and use the Software and Service as users ("Users").

 

Changes to this Policy

We expect to update this Policy frequently as we continue to offer you more Services, including services integrating the Software with software owned by third-party companies with whom we will choose to partner. We encourage you to review this Policy frequently, particularly each time you register for new Services. VETOLOGY AND VETOLOGY INNOVATIONS and its partners reserve the right to make changes to this Agreement at any time by providing such revised Agreement to Users or by publishing the revised Agreement on the VETOLOGY AND VETOLOGY INNOVATIONS and its partners Website. The revised Agreement will become effective within thirty (30) days of such publishing or provision to Users, unless Users expressly accept the revised Agreement earlier by clicking on the accept button, when applicable. The express acceptance by Users, or Users continued use of the VETOLOGY AND VETOLOGY

INNOVATIONS and its partners Software after expiration of the thirty (30) day notice period will constitute Users acceptance to be bound by the terms and conditions of the revised Agreement. Users can find the latest version of this Agreement at:  https://platform.v2.vetology.net/doc/privacy-policy.

 

What information does the Software Collect?

In general, VETOLOGY AND VETOLOGY INNOVATIONS and its partners collects your pet, pet owner and User information when you provide it to us; for example, when you register for a VETOLOGY account, or when you send data for storage or service. We try to make it clear when the information you are providing is required by making an indication on the web form. We may collect information from you in the following ways, including:

  • When you register for a VETOLOGY, VETOLOGY INNOVATIONS or one of our partners’ account and use the Software: In order to use the Software, you must download the software and register for an account. As part of the registration process, we ask you to provide personal information such as clinic, hospital, doctor, staff, user information, clinic or hospital street address, phone number(s), email addresses, web addresses, and other information from time to time. We also require each User setup a User ID and password, which may be considered personal information. The Software collects additional information from Users, including: their IP address, browser, and operating system and version. It also collects some information on how Users use the Software, including information about which files Users choose to share with other Users, and which of the files those Users have accessed and when. The Software may also collect the make and model number of the device the Users login from in order to optimize their experience with the Software. 
  • When you visit the VETOLOGY Website: We may collect personal information from you when you visit the Website. For example, if you send us an email asking a question, we will keep whatever information you provide. We also collect additional information from you when you visit the Website, including your IP Address, browser type, domain name, time/date, referring URL, landing page, and pages viewed. VETOLOGY AND VETOLOGY INNOVATIONS and its partners and its partners do not use any of this additional information to identify you personally.

 

How does the Software use Cookies?

At times the Software may use cookies in connection with the Software, Service and Website. A cookie is a small bit of data, which includes an anonymous unique identifier that is sent to your computer's browser from a website's computers and stored on your computer's hard drive. We use cookies in conjunction with the Software in order to identify your computer and your cell phone when you log in. We also use cookies to enhance your experience as you visit the Website.

If you delete or disable your cookies, you may impair the functionality of the Software, and may not be able to use all the features of the Website.

 

How does the Software's integration with third-party software affect User Privacy?

The Software currently allows Users to access applications on their Internet connected computer, from an internet connected mobile phone and from other Internet connected devices. Users are required to log into the Software in order to access the Services. We think it's really important that Users understand how using the Software alone, and/or in conjunction with software owned by third parties ("Third Party Software") may impact their privacy.

* Accessing, Sharing, Storing and Uploading User Files – Users may use the Software to access or store almost any type of file on our servers. They may also share those files with others. Users may have a choice regarding which files and folders they backup to our servers and which (if any) other Users they provide access to those files and folders. Please be careful when sharing files that contain personal and/or sensitive information.

 

 

How does The Software use my information?

In general, VETOLOGY AND VETOLOGY INNOVATIONS and its partners are custodians of the data. The Software uses the information we collect from you to provide veterinarians like yourself, your staff and pet owners with the Service(s) which you have requested, to enable the functionality of the Software, to contact you about your account, to help you resolve any technical matters when you seek technical assistance and to improve the Services, Software and offerings the veterinary marketplace can provide to you. From time to time you may receive information from VETOLOGY, VETOLOGY INNOVATIONS and/or its partners about the Software and Services, about product upgrades, updates, and new products and services. As part of the Software End User License Agreement, we require that you initially accept these types of emails from us. However, you may take your name off the list for these emails at any time by following the ‘unsubscribe' directions at the bottom of every email. We may use web beacons or another electronic means to determine whether you have opened the emails that we send to you. A "web beacon" is an electronic image, also known as a clear GIF or a single-pixel (1x1), which can recognize certain types of information on an individual's computer such as an individual's cookie number, the time and date of a page view, and/or a description of the page where the web beacon is placed.

 

Will The Software transfer any of my information across International borders?

Since you may access the Service, including any files stored, from any location from which you can connect to the Service via an internet connected device, information may be transferred across international borders. 

 

VETOLOGY AND VETOLOGY INNOVATIONS AND ITS PARTNERS STORE AND PROCESS THE INFORMATION COLLECTED FROM USERS ON COMPUTERS IN THE UNITED STATES AND OTHER COUNTRIES IN WHICH VETOLOGY AND VETOLOGY INNOVATIONS AND ITS PARTNERS OR ITS AGENTS HAVE FACILITIES. USERS ACCEPTANCE OF THIS AGREEMENT INCLUDES USERS CONSENT TO TRANSFERS OF SUCH INFORMATION OUTSIDE USERS COUNTRY. 

     

When can my information be disclosed to third parties?

VETOLOGY AND VETOLOGY INNOVATIONS and its partners may use third parties to process

information about you. If we do, we will require that they comply with this Privacy & Security Policy and any other appropriate privacy and security measures. VETOLOGY AND VETOLOGY INNOVATIONS and its partners may also disclose information about you to third parties when we have a good faith belief that it is necessary to do so: in response to legal process, to protect and defend VETOLOGY AND

VETOLOGY INNOVATIONS and its partners' rights or property, to prevent fraud or in cases of imminent danger, to enforce the the Software End User License Agreement, or in the event of a merger, acquisition or sale of all or a part of VETOLOGY AND VETOLOGY INNOVATIONS and its partners' assets. In the event of a merger, acquisition, sale or bankruptcy, VETOLOGY AND VETOLOGY INNOVATIONS and its partners will take reasonable steps to ensure that your information will be handled consistent with the applicable privacy policy.

VETOLOGY AND VETOLOGY INNOVATIONS and its partners does not sell or rent your personal information to other parties. 

VETOLOGY AND VETOLOGY INNOVATIONS and its partners may use aggregated and/or normalized data for general market purpose. Data being stored by VETOLOGY AND VETOLOGY INNOVATIONS and its partners may be used by the VETOLOGY INNOVATION Network to develop, create, market and/or deliver products and services to the pet health, research or general animal industry through, but not limited to, veterinary members and pet owners.

 

What are my access and opt-out rights?

You may uninstall and delete the Software from your computer at any time. If you are a User, as part of the Software End User License Agreement, we may require that you initially accept emails from us. However, you may take your name off the list for these emails and/or choose which types of emails you'd prefer to receive at any time by following the ‘unsubscribe' directions at the bottom of every email. We will always correct your account information when you notify us. If you cancel your use of the Software or any product or service, we will delete all information except those records necessary for our legitimate business purposes.

 

What is your policy for Children?

If you are under the age of 18, we ask that you do not download the Software or provide your personal information to us. If we become aware that a child under the age of 13 has provided us with personal information, we will take reasonable steps to delete that child's information from our database.

 

What is your security policy?

The security of your information is important to us. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we have received it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. When the Software uploads files to our servers, we will treat that information with the same security measures we afford the information we collect about you and about those you authorize to access your files.

Sharing access to your files may create additional risks to privacy and to the confidentiality of the information within your files. We provide certain safeguards from our end but some of the responsibility to prevent unauthorized access remains with you. If you authorize others to access your files, you are agreeing that you recognize those risks. Moreover, while most internet connected devices support SSL or other forms of secure data transmission, some mobile phones –particularly older mobile phones – do not. Users who access the Service via older mobile phones should take note of this. We strongly encourage all Users to check the operating instructions or similar documentation for their internet connected device PRIOR to using the Service.

 

How do I contact VETOLOGY AND VETOLOGY INNOVATIONS and its partners and its partners?

If you have questions, please contact us at any time by email at info@vetology.net or in writing at:

VETOLOGY

7522 Clairemont Mesa Blvd San Diego, CA 92111

Attn: Privacy

Last Updated: March 28, 2016